Feel Good Edition 1

TRENDS Merlin Entertainments Listen to our latest podcast with TJ Hart, Site Search Manager at one of the biggest global leisure brands. He talks to Cushman & Wakefield’s Dominic Bouvet about how Merlin Entertainments successfully operates across 25 countries globally, how one-size certainly doesn’t fit all and the importance of delivering memorable experiences. LISTEN NOW: THE FEEL GOOD PODCAST PEOPLE LIKE PEOPLE While what constitutes leisure is ever-changing, its core driver – a basic human need for social interaction – remains constant. Research has shown that social relationships are key to a longer and healthier life and a lack of social interaction - which leads to loneliness – is twice as dangerous to our health as obesity. Technology will create new and possibly unexpected opportunities for that need to be met, but it will never replace the buzz and wellbeing generated by direct contact. 06 | THE FEEL GOOD TRILOGY | EDITION #1 Look out for the Feel Good Trilogy Edition #3, which will explore the future potential and how to operationally deliver leisure. TJ Hart, Site Search Manager, Merlin Entertainments Dom and TJ P O D C A S T EPISODE #01 One of the ways that we have been successful in delivering memorable experiences has been empowering local teams to identify their customer and then go out and talk directly to that customer. Click here to listen now! Source: Holt-Lunstad, Smith & Layton, 2010